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Warranty Information

Valley Freightliner is Your Warranty Headquarters!

With warranty work being very arduous, Valley Freightliner would like to be your warranty ONE-STOP-SHOP!

Unlike vendors who can only address one need, we at Valley Freightliner can fulfill ALL your warranty needs with the confidence that our highly trained technicians will get the job done right the first time. Warranties that Valley Freightliner are certified to perform include:




Western Star






Hino(Medina Location)


Why Choose Valley Freightliner?

Our Technicians are certified in all major components

We can perform all OE Freightliner, Sterling, and Western Star warranties as well as all major engine warranties

All vehicles will be assessed within two hours after vehicle drop off

Every morning status updates will be given to shop foreman

Valley Freightliner will offer a free pick-up and delivery service

Get in touch with our Service Department Today at 888-560-TRUC

Service Department Hours

Monday: 7 a.m. - 11 p.m.
Tuesday: 7 a.m. - 11 p.m.
Wednesday: 7 a.m. - 11 p.m.
Thursday: 7 a.m. - 11 p.m.
Friday: 7 a.m. - 11 p.m.
Saturday: 7 a.m. - 3:30 p.m.
Sunday: Closed
Service Department
10901 Brookpark Road
Parma, OH 44130
Phone: 888-560-8782